Foreign Resident Support Center (FRESC): Free Consultation Services for Foreigners in Japan

Living in a foreign country often brings unexpected challenges, from understanding complex labor laws to navigating social security systems. The Foreign Resident Support Center (FRESC) is a specialized facility designed to assist foreign residents in Japan by providing free, professional consultation services to help resolve these issues.

What services does FRESC provide?

FRESC acts as a comprehensive support hub for foreign nationals living in Japan. The center offers guidance on a wide range of topics that can impact your daily life and legal standing. While the specific scope of advice can vary depending on the complexity of the case, common areas of consultation include:

• Labor and Employment: Issues regarding working conditions, unpaid wages, or disputes with employers.

• Social Security: Guidance on health insurance, pension systems, and other welfare services.

• Daily Life: Questions about housing, local government procedures, and general administrative tasks.

• Legal and Administrative Support: Assistance in understanding the rules and regulations that govern residency and social integration.

Please note that while FRESC provides guidance and information, they are not a law firm. For specific legal representation in court, you may still need to contact a lawyer or a legal aid service.

How to access consultations

FRESC is located in Tokyo, making it highly accessible for those living in the capital or surrounding areas. Because the center serves a diverse population, they provide multilingual support to ensure that language barriers do not prevent people from receiving necessary help.

Consultations are generally conducted by appointment. It is important to check the official FRESC website or contact them directly to confirm current operating hours, booking procedures, and whether your specific issue requires a specialized interpreter. Fees for these consultation services are free of charge, but you should always verify if any specific administrative costs might arise for external services recommended by the center.

Good to know

• Multilingual Support: Always ask in advance if an interpreter for your specific language is available.

• Preparation: Bring relevant documents, such as your Residence Card, employment contracts, or insurance papers, to your appointment to make the consultation more effective.

• Location: The center is situated in the Shinjuku area, which is well-connected by major train lines.

• Official Updates: Rules, availability, and specific service scopes can change; always check the official Foreign Resident Support Center website for the most current information.

Official information

• Prime Minister's Office of Japan
• Ministry of Foreign Affairs of Japan
• Japan National Tourism Organization (JNTO)

Rules and fees can change. Please confirm the latest details with the official sources above.